Refund Policy

Refund Policy

Effective Date: 1st of Feb, 2025

1. Overview At Growth Axis, we are committed to providing high-quality digital services, including digital advertising, analytics, and consultancy. Due to the nature of our services, we have specific refund policies in place to ensure fairness to both parties.

2. No Refund Policy for Completed Services Since our services are digital and involve time, expertise, and resources, all completed services are non-refundable. Once a project has been delivered and/or work has commenced, refunds will not be issued.

3. Refund Eligibility A refund may be considered under the following circumstances:

  • If the service has not yet been initiated after payment.

  • If Growth Axis is unable to fulfill the service due to unforeseen circumstances.

  • If an incorrect payment was made due to billing errors.

4. Cancellation Policy

  • Clients may request to cancel a service before work begins. If the request is approved, a full or partial refund may be issued at our discretion.

  • If the service has already started, refunds will not be provided.

5. Modifications and Revisions We offer revisions for services based on agreed-upon terms. If you are not satisfied with the delivered service, we will work with you to make necessary revisions instead of issuing a refund.

6. Chargebacks and Disputes Initiating a chargeback without first contacting us may result in a dispute resolution process. If a chargeback is filed without a valid reason, we reserve the right to take necessary actions, including legal measures, to recover any incurred losses.

7. Contact for Refund Requests For refund inquiries, please contact us at nisal@growth-axis.com with details of your request. All refund requests will be reviewed on a case-by-case basis.

8. Changes to This Policy Growth Axis reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on our Website with the updated effective date.

9. Contact Us If you have any questions regarding our Refund Policy, you may reach out to us at:

Growth Axis
Website: https://www.growth-axis.com/